Every Call
Answered. Every
Lead Captured.
24/7.
Ardelia is an AI voice receptionist that picks up every call, qualifies enquiries in natural conversation, books appointments, and routes callers to the right person — so you never miss another opportunity.
"Hi, I'm looking at the 2021 Audi A3 on your website. Is it still available?"
"Yes, that Audi A3 is currently in our showroom! Would you like to schedule a test drive or speak to a sales executive?"
"A test drive at 10am on Sunday morning would be ideal please"
"Perfect. I've booked your test drive for Sunday at 10am, and I've just texted you the confirmation details."
Most businesses don't lose leads because demand is low. They lose them every time the phone rings and nobody picks up.
Missed Calls
A customer calls, no one picks up, they ring your competitor instead. It happens dozens of times a week.
Voicemail Black Holes
Callers leave messages that sit for hours — or never get returned at all.
Inconsistent Call Handling
Different staff give different answers. No standard process for capturing caller details.
Overloaded Reception
Your team is juggling walk-ins, calls, and admin simultaneously — something always drops.
Lost Out-of-Hours Calls
Evenings, weekends, and bank holidays — your phone rings, but nobody's there to answer.
No Call Qualification
Every call gets the same treatment. No filtering between tyre-kickers and high-intent buyers.
How Ardelia Works
From ring to resolution in seconds — no human intervention required.
1. Incoming Call
Customer dials your dedicated number
2. STT Engine
Real-time speech transcription
3. AI Logic Core
Intent routing & knowledge retrieval
4. TTS Synthesis
Sub-400ms voice generation
5. Instant Reply
Human-like conversational reply
Ardelia Picks Up
Every Call.
When your phone rings, Ardelia answers in under a second with a natural, human-sounding voice. It understands what each caller needs, captures their details, qualifies the enquiry, and routes or books — all in real time.
Answer every call instantly — no hold music, no voicemail
Qualify callers with natural, intelligent conversation
Capture names, contact details, and intent automatically
Route calls by type — sales, service, support, or general
Book appointments and confirm availability in real time
Transfer to a human or escalate when needed
Handle web chat and forms alongside voice calls
Inbound call received — Ardelia picks up
ANSWEREDCaller greeted, intent identified: Service Booking
CLASSIFIEDQualifying questions asked — vehicle details captured
QUALIFIEDAvailability checked, appointment confirmed for Friday 9 AM
BOOKEDCall summary and lead sent to Service Manager
ROUTEDBuilt For Your Industry
See how Ardelia handles real calls in businesses like yours.
Car Dealerships
A customer calls about the 2024 A3. Ardelia confirms it's in stock, captures the buyer's details, and books a test drive — before your sales team even sees the missed call notification.
Service Businesses
"Can you come out for a boiler repair this week?" Ardelia checks your engineer's availability, collects the property details, and schedules the callout — all on the call.
Clinics
A patient calls to book a consultation. Ardelia handles the booking, sends a confirmation, and flags any notes for the clinician — freeing reception completely.
Hospitality
"Do you have a table for 6 this Saturday?" Ardelia checks capacity, confirms the reservation, and sends a reminder — no phone tag, no hold queues.
Trades
A homeowner calls for a loft conversion quote. Ardelia captures the brief, asks for photos to be sent over, and books a site visit — while you're on another job.
Estate Agents
A buyer calls about a new listing on Rightmove. Ardelia answers instantly, qualifies their budget, answers FAQ about the property, and books a viewing directly into your negotiator's diary.
Pricing built around your business
Ardelia is configured around your enquiry flows, channels, systems, and operational needs. Monthly plans cover ongoing service and support, while one-off onboarding and implementation are priced according to complexity.
Starter
For small businesses getting started with AI reception.
Growth
For growing businesses that want full front-of-house automation.
Pro
For established businesses with complex needs and high volume.
The Outcomes You Can Expect
What happens when you never miss a call again.
Increased Call Conversion
Turn more missed calls into booked appointments and qualified leads.
Happier Staff
Free your team from the constant interruption of low-value phone queries.
24/7 Operations
Your business stays open and responsive even when the lights are off.
Instant Response Times
Zero hold music and sub-second answer times for every single caller.
Consistent Quality
Every call is handled professionally, perfectly following your scripts.
Better Customer Experience
Callers get immediate answers and instant bookings without waiting.
Everything You Need To Handle Calls
A complete suite of tools to automate your front-of-house operations.
Natural Language Understanding
Understands complex requests, accents, and context just like a human receptionist.
Smart Appointment Booking
Integrates with your calendar to find slots, avoid double-bookings, and confirm.
Intelligent Call Routing
Transfers callers to the right department or person based on their qualified intent.
Instant Transcripts
Receive full written summaries of every call immediately after it ends.
CRM Integration
Pushes new leads and caller data directly into your existing CRM system.
Spam Blocking
Automatically filters out robocalls and spammers so you only deal with real customers.
Multilingual Support
Converse fluently in over 20 languages to serve a diverse customer base.
Custom Brand Voice
Tailor Ardelia's tone, greeting, and personality to perfectly match your brand.
Omnichannel Fallback
Seamlessly switch conversations to SMS or web chat if requested by the caller.
Ardelia Vs The Status Quo
Frequently Asked Questions
Everything you need to know about implementing Ardelia in your business.